Openspace, Enigma Park, Malvern, WR14 1GP
0800 7999 084
The mission statement

 “To be recognised as the pioneer of creativity in the global insurance industry”

Insurance brokers get a bad rep, yet the right insurance broker can play a really important role for your business. We’re big believers of thinking outside of the box, so we’ll always work with you to create the insurance you want – as well as need.


What Makes Us Different

We’ve set up our business to think outside the box, we established what we feel is important to you and built out our offering from there.

We are consultants that work for you. We don’t work from scripted questions or tick boxes, we ask direct questions to understand your business better than anyone else. In doing so, you’ll feel safe in the knowledge that you’ve purchased the right policies for your business. This allows you to get on with what’s most important; growing your businesses.

As an organisation we have significant experience providing consultancy to startups and high growth companies, not only with their insurance requirements, but with growth and day-to-day operations too. This allows us to make certain predictions when thinking about risk, which keeps us ahead of the game when providing you with the right insurance.

Above everything else, we listen and react to what’s important to you. As soon as you land a big contract or secure your biggest round of investment ever, we’ll be right alongside you making sure you’ve got the cover you need to satisfy the small print. That’s a promise.

Contact Us

Meet The Team

Our senior management team have extensive experience across a variety of sectors.

Steven Darrah | Founder & CEO

Steven has over 10 years experience in the insurance industry within a number of regional Intermediaries and the Lloyd’s of London marketplace. Steven has worked with a diverse array of startups, high growth and corporate organisations across the globe throughout varying stages of their development. 

Paul Gaudin | Chairman

Paul has been in HealthTech industry for 24 years. He has been an advisor to the various authorities and has sat on a number of committees. For the last 6 years he has traveled across the world working with a major Reinsurer, setting up the infrastructure to achieve what is now the worlds most widely used disease risk production App. 

Robert van der Zalm | CFO

For 28 years Robert has been an operationally oriented CFO. His geography included 14 years in Asia, 11 years in Europe/Russia and 2 years in North America. More recently he was Group CFO of Noble Group, a $90b turnover global commodity trader listed on the Singapore stock exchange, based in Hong Kong.

Hollie Luther | Office Manager

Hollie has a strong background in administration and office management, having spent the last few years working within the estate agency sector. Hollie joins us to help manage our busy office and keep us organised!

Jack Capper | Sales 

Jack joins ETR having spent a number of years working in various sales positions. Having previously worked as a sales consultant for a national insurance broker, Jack will help drive significant growth within our busy sales team.


We’re a busy bunch! Keep up with our latest developments on the news blog below.

Insurance Guide for Digital Health Businesses

We’ve created a free guide for startups in the digital health sector to help them understand what insurance they may require. Download it below! if you require any further information,[…]

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Is Digital Health Risky Business?

I stumbled across an astonishing statistic recently in a story published on the BBC. Not only because it was a horrendous figure, but also because this figure is growing at an alarming[…]

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ETR Hire 2 New Employees!

Following our recent announcement that we’ve moved into our new offices, we’re really excited to let you know that we’ve also taken on 2 more employees to our busy office.[…]

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